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Bidding, payments and collecting your wins.
Pay by card or bank transfer. The Paystack processing fee and the net wallet credit are shown before payment. A funded wallet and verified email are required to bid.
Yes. Your available balance must cover your bid and the estimated auction fees. The full total is shown before you confirm.
Your reservation is released back to your available wallet balance. You can use those funds for another bid.
An accepted bid in the final two minutes extends the auction to give other buyers time to respond.
Check the pickup location on the lot before bidding. After a confirmed paid win, your invoice and private pickup pass contain the collection details.
Have your lot or invoice reference ready so we can identify the auction you need help with. Never share your sign-in code or private pickup QR code.
Contact us on WhatsAppInspect and test your item at the collection centre before accepting it and taking it away. Check its condition, included parts and functionality, and raise any concerns with staff before leaving.
Items are sold as-is in their stated condition. Returns are not accepted after an item leaves the collection centre.
This collection policy does not exclude applicable statutory rights. Contact support with your item or invoice reference if there is a payment or collection problem.
For a question about an existing win, keep your invoice reference and contact support.
Check each lot's condition grade, photos and inspection notes before bidding. A grade does not replace the individual lot description.
Browse lots and their condition notesDirect bidding is the default: the full amount becomes the price if you lead. Choose an automatic spending limit only if you want us to bid up to your private maximum. Both reserve enough wallet funds for the bid and auction fees.
Review the hammer price, service charge, lot fee and VAT before confirming. Being outbid releases your reservation. A late bid extends the closing time. A confirmed paid win gives you an invoice and private QR pickup pass.